At Exceptional Cleanings, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us.

1. Information We Collect
We may collect the following types of information when you use our services or contact us:

• Personal Information: Name, email address, phone number, address, and any other information you provide via forms or direct communication.
• Booking Details: Service requests, appointment times, preferences, and comments.
• Technical Information: IP address, browser type, and usage data through cookies or tracking tools for website analytics.

2. How We Use Your Information
We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Schedule and confirm cleaning appointments.
• Improve our website, services, and customer experience.
• Send service-related updates or promotional offers (only if you opt in).
• Comply with legal obligations or resolve disputes.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

• With trusted third-party service providers who help operate our website or business (under confidentiality agreements).
• When required by law, legal processes, or to protect our rights and safety.

4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to protect your login information and devices.

5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and collect anonymous usage statistics. You can control cookies through your browser settings.

6. Your Choices and Rights
You may request to view, update, or delete your personal data by contacting us.

You may opt out of promotional emails by using the unsubscribe link in those communications.

7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date.

Contact Us

If you have any questions or concerns regarding this policy or your personal data, please contact us:

Exceptional Cleanings
Phone: (385) 483-9989
Email: Support@exceptionalcleanings.com